JAL President ‘deeply apologises’ for string of safety troubles after Transport Ministry issues warning

The ministry sought the company to submit measures on preventing recurrence by June 11.

The Yomiuri Shimbun

The Yomiuri Shimbun

The Japan News

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JAL President Mitsuko Tottori, right, receives a written warning from Shigenori Hiraoka, director general of Civil Aviation Bureau of Land, Infrastructure, Transport and Tourism Ministry on Monday in Tokyo. PHOTO: THE YOMIURI SHIMBUN

May 28, 2024

TOKYO – The Land, Infrastructure, Transport and Tourism Ministry issued on Monday a strict warning to Japan Airlines in response to a series of safety problems at the airline and sought the company to submit measures on preventing recurrence by June 11.

Shigenori Hiraoka, director general of the ministry’s Civil Aviation Bureau, handed a written warning to Tottori at the ministry on Monday, saying, “I hope [JAL’s] top management will take initiative in emphasizing awareness of aviation safety again and further improving safety after conducting a comprehensive review of [its] safety management system.”

Tottori bowed deeply when she received the document. She told media, “I deeply apologize for great concern [JAL] has caused. I’ll promise to take leadership in restoring confidence [from society].”

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